WNVIP Privacy Policy — How your data is collected, stored, and protected

WNVIP collects three types of data. Each type has a distinct and specific purpose.

1. Information provided at registration:

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Mobile banking number (bKash/Nagad/Rocket)
• Password (stored in encrypted form)

2. Automatically collected data:

• IP Address & Device Type
• Browser & Operating System Information
• Session duration & page visit history
• App usage patterns & preferences

3. KYC Verification Details (where required):

• Copy of national ID or passport
• Proof of address
• Proof of payment method ownership

WNVIP uses your information solely for the following purposes:

• Account Management: To create your account, handle login, and ensure security.
• Payment Processing: To process deposits and complete withdrawals.
• Fraud prevention: To detect unusual activity and keep your account secure.
• Service improvement: To improve app and website performance.
• Bonuses & Promotions: To send you relevant offers based on your preferences.
• Legal Requirements: To meet regulatory requirements.
• Customer support: To address your complaints and queries.

WNVIP may share data with third parties in limited, defined circumstances. The reason and scope are clearly established in each case.

Your information may be shared in the following cases:

• Payment processor: Only the necessary information is shared with bKash, Nagad, or Rocket to complete transactions.
• Game providers: Minimal data may be shared with the relevant provider to operate specific game software.
• Legal authorities: Information may be disclosed upon court order or at the request of a regulatory authority.
• Fraud prevention agencies: With industry-standard fraud detection systems to keep your account secure.

WNVIP never shares:

• Your personal information with advertising companies
• Your Data with Other Gaming Platforms
• Your gaming activity on social media platforms

WNVIP adheres to the highest industry technical standards to protect your data. Details of our security measures are outlined below:

• SSL/TLS Encryption: All data exchanged on the website and app is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
• Two-Factor Authentication (2FA): OTP verification at login prevents unauthorized access to your account.
• Firewall protection: Advanced firewall and DDoS protection keep our servers safe from attacks.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Data Masking: Sensitive information is masked in logs and reports.

In the event of a security breach, WNVIP will notify affected members by email within 72 hours and take the necessary steps.

WNVIP uses cookies to enhance your experience. Cookies are small text files stored in your browser.

Cookies can be disabled at any time from your browser settings. However, disabling essential cookies may cause some site features to stop working.

As a WNVIP member, you have a number of important rights over your personal data:

WNVIP's services are intended exclusively for users aged 18 and above. We take the protection of minors' data very seriously.

• Age verification is mandatory at registration.
• Any minor's data collected inadvertently is deleted immediately upon discovery.
• KYC is used to verify age in cases where there is reasonable suspicion.

WNVIP does not retain data beyond what is necessary. Retention periods for each data type are outlined below:

• Account information: For the duration of active account use and 5 years after closure (as required by law).
• Transaction history: 7 years (as required by financial regulatory authorities).
• KYC Documents: 5 years after account closure.
• Log files: 90 days.
• Marketing data: Deleted immediately upon opt-out.
• Session data: Automatically cleared when the session ends.

Once the retention period expires, data is securely destroyed — it is not kept in any backup.

For any privacy-related questions or concerns, please contact WNVIP's data protection team.

If your complaint is not resolved to your satisfaction, you have the right to escalate it to the relevant international data protection authority.